The World
Wide Web is a place of freedom: of free speech, free choice
and of free creative expression. The latter
is becoming increasingly
observable ever since the
Web 2.0
is available to the Internet-users.
The second generation of the web has given people the freedom to put
their own content online with only few restrictions. According to media
theorist
Henry
Jenkins (2006) this user-generated content has led to a
phenomenon called conv

ergence culture. Three
concepts are the buzz
words of
convergence
culture:
media
convergence,
participatory culture
and
collective
intelligence. With the first Jenkins refers to a media
landscape that is mixing old and new media, as for instance
showing and
watching TV series online. The second and third are about the
interaction of the consumers with the producer and with each other.
They do this without knowing the effect and where “grassroots
and
corporate media intersect” (Jenkins, 2006, p. 2). All of this
is
also expressed in
fan
culture, which is merging all sorts of media and
content and is very grassroots, participatory and collective. Relating
convergence culture to music culture in the Web 2.0, one could claim
that they will shift the passiveness of the music consumer to a more
active and participatory involvement. It could function as a space for
expressing the fans’ needs rather than being influenced by
the
music marketers. In the following I will examine in how far convergence
can be
a way towards a
more participatory music business and cultureand
how marketers can learn from the music culture online.
Of all fan-products I found, looking for fan culture on the Web 2.0,
the most interesting subjects were located on the video platform
YouTube. Other
communities and networks as
MySpace,
Facebook
and
LastFM
give room to promote one’s favourite artist
,
but the
creativity
is often limited due to the preset character of the platforms. The
works I discovered on YouTube spoke of rather unlimited creativity.
Those were:
- The creation
of completely new music videos, as the very
artsy
remix of Madcon’s
Beggin,
not only remixing the video but
also
the entire song .
These are only a few examples of how fans have used media convergence
to promote their celebrities. This type of convergence, mixing various
musical genres and creating videos to it, is also called
‘remix
culture’.
Lawrence
Lessig
(2004), the inventor of the term,
calls
for a culture in which different types of media-mate

rial should be
mixed in order to open up the production of culture to everyone and
making it more participatory.
Convergence
allows for this remix
culture
as it implies a cultural shift, which makes people look for new sources
of information and connect the content of media that usually do not
seem to fit, as the abovementioned examples show. According to
Jenkins
(2006), fans are generally the early adopters of new media
technologies. They are also “the most active segment of the
media
audience” (p. 131) and hence do not appreciate the dictation
of
the music industry. Moreover, Jenkins states that “the web
provides them with a powerful new channel for amateur cultural
production” (p. 131). Thus, it seems natural that they have
already
invaded the Web
2.0 and exploit its opportunities to generate
Simon Moretti feat. J.M. Armleder - Remix 2003 their own content. The online grassroots efforts of fandom
become an
Source: Galerie chez Valentin 2003
answer to the dominance of the mass media. They are hoped to create a
participatory music culture that finally gives a voice to the consumers
in the music business.
Some bands have already used this potential for their own purposes. The
American alternative-rock band
Incubus,
for instance, started the
I Dig
Incubus competition in late 2006. The task was
for their fans to create
a video clip to their song
Dig
and then post it on YouTube. The winner
entry was to become the official clip to the song. The result was quite
a substantial amount of entries that were not only very creative but
also served as an expression of the fans’ commitment to the
band.
The competition is a symbol for how
convergence
culture can also be
used by bands (and quite probably their management and
marketers) to
promote themselves and their products. However, whereas there is no
doubt that a musical fan culture exists on the Web 2.0, it must be
asked whether it really provides the consumers with participation in
the shaping of a music culture according to their needs. The term
‘participatory’
would require that the consumers
become
involved in the process
of production and marketing of products
connected to music that has so far been the domain of the music
industry . According to Jenkins, the cultural fan-works can only
achieve marketability if they can obtain collective meaning. The
Internet has provided a platform to the fan culture that can distribute
those cultural artefacts and help them to be adopted by the rest of the
fan community.
The leaders of the music industry will eventually be forced to pay
attention to their customers’ desires. As Jenkins explains,
TV
producers have already started to listen to their series’
fans to
adopt their programmes according to their needs. Furthermore, the
dialogue with the
consumers through the Web 2.0 is even called the
Future of Marketing
by the
Economist
Intelligence Unit (2006)
– a
leading economics research unit. The researchers found out that
marketers will have to incorporate online efforts of web-users as well
as the merging of offline and online media into their strategies.
Through this they will be able to achieve a more holistic branding that
is participatory and that suits the medium. Their advice is to get into
a dialogue with the consumers through the user-generated content on the
Internet. Moreover, following
Holt’s
(2004) theory on
cultural
branding, marketers should be able to
understand the social tensions
of
an era and adjust their product according to them. For the music
industry that means that it must be assessed what the place of music as
a product and brand is within the current music culture. An instance
for such a tension is the consumers’ reluctance to pay for
music
and the overall negative attitude towards the major labels. The
marketers would need to find out how the knowledge about this tension
could help the music market out of its dip.